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Knickerbox
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My Order
My Order FAQs
Can I change or cancel my order?
How do I know you've received my order?
Delivery
Delivery FAQs
What if I’m not going to be in when my delivery is due?
My order is showing as delivered, but I haven’t received it.
Where's my order?
Can I change my delivery address?
What are my delivery options?
How do I track my order?
Returns & Refunds
Returns & Refunds FAQs
What's your returns policy?
How do I return my order?
I can't create a return
I've been refunded the incorrect amount
Payments & Promotions
Payments & Promotions FAQs
Can I use more than one promo code at a time?
What payment methods do you accept?
Why doesn't my promo code work?
Why has my payment been declined?
Product Support
Product Support FAQs
I have a faulty or damaged item
My Account
My Account FAQs
How do I unsubscribe from your emails?
I've forgotten my login details
My Order
Delivery
Returns & Refunds
Payments & Promotions
Product Support
My Account
Frequently Asked Questions
Can I change or cancel my order?
What if I’m not going to be in when my delivery is due?
My order is showing as delivered, but I haven’t received it.
Where's my order?
What's your returns policy?
How do I return my order?
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