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Knickerbox
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My Order
My Order FAQs
Can I change or cancel my order?
How do I know you've received my order?
Delivery
Delivery FAQs
What if I’m not going to be in when my delivery is due?
My order is showing as delivered, but I haven’t received it.
Where's my order?
Can I change my delivery address?
What are my delivery options?
How do I track my order?
Returns & Refunds
Returns & Refunds FAQs
What's your returns policy?
How do I return my order?
I can't create a return
I've been refunded the incorrect amount
Payments & Promotions
Payments & Promotions FAQs
Can I use more than one promo code at a time?
What payment methods do you accept?
Why doesn't my promo code work?
Why has my payment been declined?
How will my purchase appear on my bank or card statement?
Product Support
Product Support FAQs
I have a faulty or damaged item
My Account
My Account FAQs
How do I unsubscribe from your emails?
I've forgotten my login details
My Order
Delivery
Returns & Refunds
Payments & Promotions
Product Support
My Account
Frequently Asked Questions
Can I change or cancel my order?
What if I’m not going to be in when my delivery is due?
My order is showing as delivered, but I haven’t received it.
Where's my order?
What's your returns policy?
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