At the moment, we don’t offer direct exchanges for online orders.
If you’d like a different size or item, there’s a simple way to do this instead.
What You Need to Do
- Please follow our returns process to send your item back for a refund.
- Once your return is on its way, you can place a new order for:
- A different size.
- A different colour.
- An alternative product.
Why Exchanges Aren’t Available Online
- Stock levels can change quickly, especially for popular sizes and styles.
- Instead of holding stock for exchanges, placing a new order ensures you can:
- Secure the size or item you want straight away.
- Avoid delays while waiting for a return to be processed.