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Delivery

Delivery FAQs

  • What if I’m not going to be in when my delivery is due?
  • My order is showing as delivered, but I haven’t received it.
  • Where's my order?
  • Can I change my delivery address?
  • What are my delivery options?
  • How do I track my order?

Help & Support

  • Customer Services
  • Track My Order
  • Delivery & Returns
  • Return my Order
  • Help Topics

Shopping With Us

  • Size Charts
  • Pay With Klarna
  • Pay With Clearpay
  • Pay With PayPal

More from Knickerbox

  • Guides
  • About Us
  • Franchise & Wholesale
  • Affiliates

Policies & Information

  • Terms & Conditions
  • Privacy Policy
  • Cookies
  • Accessibility
  • Website Terms of Use
  • Modern Slavery Statement

Returns & Exchanges

  • Standard Delivery
  • Express Delivery
  • Click & Collect
  • International Delivery
  • Our Returns Policy
  • Postal Returns
  • Instore Returns
  • Direct Supplier Returns

Help & Support

  • Customer Services
  • Track My Order
  • Delivery & Returns
  • Discreet Packaging
  • Help Topics
  • Recycling (WEEE regulations)
  • FAQs

Shopping With Us

  • Store Finder
  • Size Charts
  • Gift Cards
  • Pay with Klarna
  • Pay with Clearpay
  • Pay with PayPal
  • Earn Extra Cash
  • Ann Summers Events
  • Ann Summers Catalogue
  • Student/Graduate Discount
  • 18-21 & Apprentice Discount
  • NHS Discount

Policies & Information

  • Terms & Conditions
  • Privacy Policy
  • Cookies
  • Accessibility
  • Brand Promise
  • Gender Pay Gap
  • Corporate Social Responsibility
  • Modern Slavery Statement
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